I'm used to issues being the entries on the user-facing interactions (support tickets), and if some further project action is necessary, they're linked to in a task and taken onto the Kanban board and planned into sprints. More often, the support just answers a question and closes the support ticket.
That's how we use issues in #GitCitadel, as well.
Laeserin
npub1m4…jc2jl
2025-05-07 19:20:33
in reply to nevent1q…mlzm
Author Public Key
npub1m4ny6hjqzepn4rxknuq94c2gpqzr29ufkkw7ttcxyak7v43n6vvsajc2jlPublished at
2025-05-07 19:20:33Event JSON
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