Tristan Harward / is on Nostr

General nerd; work = I design infosec tools on a grand scale. Artsy/musicy, house full of: dogs, plants, vintage tube gear, various things that run Linux. He/him, trans rights, Black Lives Matter, genuinely delighted to meet you. KC1ULJ on #amateurradio

Website: https://www.trisweb.com
Pixelfed: https://pixelfed.social/trisweb
Pronouns: he/him

Last Notes

2024-07-06 17:53:46

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oddly enough this thought came from a discussion about Figma’s new AI features.
I don’t think they’re playing 3D chess with the point of these features, they’re just following the hype train and trying to be reasonable about how it might help people, with a lot of uncertainty in how that happens.
My conclusion here is, if they understood the jobs their customers actually do (in Figma’s case the discussion was around getting out of high fidelity and actually modeling solutions and conceptual directions) then they could design tools, AI or otherwise, that are genuinely valuable. Like, I don’t know, something that helps designers work through a fantastic approach to their process in a humanistic and user-centric way, rather than just helps plagiarize high-fidelity UIs for useless conceptual ideas that have no connection to reality.
I don’t believe that their customers are demanding “replace humans with AI” or expect that to be realistic (yet).

2024-07-06 17:37:36

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Corollary: the mission of product development (note: not a specific job title) is to understand your customer’s job better than they do, so that you might create a tool to guide them to do it better.
If you’re making a tool based on a poor understanding of their job, aren’t you simply targeting poor execution of that job? Who would want that? Who would want to take part in building that?

2024-07-06 17:34:44

Nearly all business software, at its peril, is dreadfully afraid of having an opinion about how its users should do their jobs.
The principal reason is that it does not confidently understand its users jobs better than they do (a pursuit that should be required of a company designing software to help with a job, in my opinion) and is therefore ill equipped to recommend better.
Imagine the world if understanding the fields we purport to help was so elevated as to actually have a chance of improving them.
#productmanagement #design #ux #productdesign #engineering

2024-07-05 00:44:02

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How do you get the reach?

2024-06-16 20:13:36

I'm scared how misunderstood LLMs and GenAI truly are; they are so far from a genuine intelligence it's not even funny. They are statistical models for language, trained on a lot of words and sentences, representing the statistical likelihood of words following other words, sentences following other sentences, just with a lot of data and samples to pull from. That's it. There's no intelligence, there's no path to intelligence; it's simply statistics chaining words and symbols together.

2024-06-12 12:03:46

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if there was a better opportunity for rebellious protest I haven’t seen it. If they’re willing and ready for a fight, people who want to stand up to this should wear masks everywhere they can. Then again, with this Supreme Court…

2024-06-10 18:47:19

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Oh I am excited to see, and predicting, a mass migration to open tech. It's a thing of beauty.