#discussion #communication #topic1
Four sides model
Also known as communication square or four-ears model
According to this model every message has four facets though not the same emphasis might be put on each. The four sides of the message are
- fact,
- self-disclosure,
- social relationship between sender and receiver,
- wish or want.
- The "Factual Level" contains statements which are matter of fact like data and facts.
- In the "self-revealing" or "self-disclosure" the speaker - deliberately or unintentionally - reveals something about him or herself, their motives, values, emotions etc.
- In the "relationship-layer" the speaker expresses, how the sender gets along with the receiver and what they think of each other.
- The "wish or want" contains the plea or desire, the advice, instruction and possibly the effects which the speaker is seeking.
Example:
In a relationship, one side says to the other:
"It is cold."
Speaker:
- Factual: the temperature is low.
- Self revealing: I am cold.
- Relationship: You should know I am a "cold-type".
- Wish or want: Turn up the heater.
Listener:
- Factual: the temperature is low.
- Self revealing: He/she is cold.
- Relationship: I shall know that he/she is a cold type.
- Wish or want: Never let the temperature to be too low.
Of course, every layers can be misunderstood on their own. But if the 2 sides puts the emphasis on different layers, it can create a big misunderstanding.
Understanding this model, can help us identify possible misunderstandings, or even reason for anger. Also can help understanding ourselves, why we get angry, upset, etc on a simple factual message.
School of "Sober Peasant Mind"
npub1kq…8zmc2
2024-09-06 21:09:50
Author Public Key
npub1kq0qvxnf3p4maay8ss4gv38g7g9jmhrcmu3kdjx052ushgawv7asc8zmc2Published at
2024-09-06 21:09:50Event JSON
{
"id": "4af1a52e8c13d3074834f09849da927ad6028b619ccc48763ce736299a80bb0a",
"pubkey": "b01e061a69886bbef487842a8644e8f20b2ddc78df2366c8cfa2b90ba3ae67bb",
"created_at": 1725656990,
"kind": 1,
"tags": [
[
"t",
"discussion"
],
[
"t",
"communication"
],
[
"t",
"topic1"
]
],
"content": "#discussion #communication #topic1\nFour sides model\nAlso known as communication square or four-ears model\n\nAccording to this model every message has four facets though not the same emphasis might be put on each. The four sides of the message are \n- fact, \n- self-disclosure, \n- social relationship between sender and receiver,\n- wish or want.\n\n- The \"Factual Level\" contains statements which are matter of fact like data and facts.\n- In the \"self-revealing\" or \"self-disclosure\" the speaker - deliberately or unintentionally - reveals something about him or herself, their motives, values, emotions etc.\n- In the \"relationship-layer\" the speaker expresses, how the sender gets along with the receiver and what they think of each other.\n- The \"wish or want\" contains the plea or desire, the advice, instruction and possibly the effects which the speaker is seeking.\n\nExample:\nIn a relationship, one side says to the other:\n\"It is cold.\"\nSpeaker:\n- Factual: the temperature is low.\n- Self revealing: I am cold.\n- Relationship: You should know I am a \"cold-type\".\n- Wish or want: Turn up the heater.\nListener:\n- Factual: the temperature is low.\n- Self revealing: He/she is cold.\n- Relationship: I shall know that he/she is a cold type.\n- Wish or want: Never let the temperature to be too low.\n\nOf course, every layers can be misunderstood on their own. But if the 2 sides puts the emphasis on different layers, it can create a big misunderstanding.\n\nUnderstanding this model, can help us identify possible misunderstandings, or even reason for anger. Also can help understanding ourselves, why we get angry, upset, etc on a simple factual message.\n\n",
"sig": "c8bbc7aae730b2012bb7c72638013b5fc96948acc61120d487daa31149115423f65623da55e588c3fc4d464222fca2cc3ba31675c8265c24ae503b65f12b36f1"
}