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2024-01-24 16:08:34

Stefano Marinelli on Nostr: Client call in panic mode. CRM software techs logged in and filled up the disk. With ...

Client call in panic mode. CRM software techs logged in and filled up the disk.
With 50GB free out of 100GB, I wondered how that's possible. They wanted to copy the entire directory to another for "safety".
Explained I could backup and restore if needed in seconds. But no, they had done as they said. Result? Disk filled, everything halted.
I'm out and about.
Proxmox doesn't let me modify virtual hardware through its Android app or limited mobile web page. Desktop site request doesn't help, layout's all messed up. In emergency mode, I set up an xrdp FreeBSD jail with Mate and Firefox, connected via VPN on my smartphone, accessed the client's Proxmox.
Added a virtual disk, extended the LVM, and the underlying XFS filesystem.
Total time? A blind 10 minutes.
Triumphantly, I call the client (who knew I was away from a computer) to report success.
The naive response: "Okay, but all this time just to expand a virtual disk?"

I decide it's better not to comment 😊

#TechSupport #SysAdmin #Proxmox #ClientStories #ITLife
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npub14calwd6xg349ahf3nnhhyqem2w2e3gs66p7zctz2sna74u3tsddq7j0nj8