npub182sqds7al8sn3nxpks6cg995wqgz5nxd6afn5mtmjymum9xx4zdq2vq6t5 (npub182s…q6t5) npub1ga8u34cse8tz4pmekfqjaphx4vc9fv8g0cxhq0lu4pe7myyuencqlw7hxu (npub1ga8…7hxu) True. Tomorrow morning I will have a (probably unpleasant) meeting with a client I've had a good relationship with for years. They have an inadequate server, not powerful enough, and it's starting to show signs of age (disks starting to give problems, moments of overload, etc.).
We have meetings, I explain to them that a new server (and a new type of setup) is necessary, they agree and say to proceed in a couple of months (now they can't as they're busy), in the meantime, we keep what we have running, as much as possible.
However, as soon as they experience the first slowdown, they impatiently call saying things are not working as they would like. In 8 years, they have spent little (compared to the service they have) and have never had a minute of downtime.
If trust has eroded, starting from February 1st, they will find someone else to handle this issue. I only work when there is mutual trust.
When they don't have problems, they get used to it and believe it's all normal, not realizing that there is work behind making it happen.