mrclownworld on Nostr: Reminder that even the most well-intentioned, honest custodian still introduces ...

Reminder that even the most well-intentioned, honest custodian still introduces custodial risk

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SERVICE UPDATE:

Coinos is back online but withdrawals are currently frozen due to a data loss incident. We lost our whole database sometime overnight and the latest available backup is about 24 hours old so we will need to piece together payment records and balance updates that occurred in the meantime from logs somehow. We're working on it.

We also had an unplanned outage of about 4 hours yesterday due to issues arising from an Internet connection upgrade at our data center. It's not clear whether these two incidents are related. We don't suspect any foul play. Funds are safe and we will make sure everything is accounted for.

Thank you for your patience as we work to restore service.

Adam Soltys