RiddleStyx on Nostr: I can't seem to get a response from Coinos to address my account issues. Probably not ...

I can't seem to get a response from Coinos (npub1h2q…w8ch) to address my account issues. Probably not going to use this service since I had problems from the very beginning and haven't been able to get any help. I've mentioned them here on Nostr, filed a support request, and emailed. No help. Oh well, next.