Still talking about an incident (outage) at work in terms of "root cause" and preventative measures.
If your team / business has had a critical or breaking incident and diagnoses a "root cause" *while* they're still working through restoring services, not only will you continue to have the same type of major incidents, but your team will not be learning what they can do to improve and how to be more resilient to failure in future.
Phil /
npub1ju…w9xwq
2024-08-20 02:09:56
Author Public Key
npub1juvga2j92cf7rsauvqldvf6ptrnv48k096s0d2uxwl5ff8hr9qxq7w9xwqPublished at
2024-08-20 02:09:56Event JSON
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"content": "Still talking about an incident (outage) at work in terms of \"root cause\" and preventative measures. \n\nIf your team / business has had a critical or breaking incident and diagnoses a \"root cause\" *while* they're still working through restoring services, not only will you continue to have the same type of major incidents, but your team will not be learning what they can do to improve and how to be more resilient to failure in future.",
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