Bob Young on Nostr: The Law of Unintended Consequences – I just had an interesting little learning ...
The Law of Unintended Consequences – I just had an interesting little learning exercise with Outlook in Office 365...
A remote support client contacted me because he lost the "From" column in his Inbox. My solution was to select one of his other folders, then go to “Change View,” then “Apply Current View to Other Mail Folders.”
Everything seemed great. Added bonus: all of his many sub-folders now showed the same view. I ended the remote connection to his computer and we hung up the phone. But a while later he called me back.
Why? Because in the “Sent Items” view, it normally shows the “To” column, but my global change made Sent Items show the “From” column instead. It just showed his own name, all the way down the list of emails!
So I did a more granular configuration on the Sent Items folder. I went to “View Settings,” then “Columns.” I added the “To” field and removed the “From” field, for just that one folder.
We’ll see if he calls me back again, but I think it’s going to be okay now.
Published at
2025-03-19 20:54:55Event JSON
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