MacRumors on Nostr: T-Mobile Sued for Breaking Lifetime Price Guarantees T-Mobile customers have filed a ...
T-Mobile Sued for Breaking Lifetime Price Guarantees
T-Mobile customers have filed a lawsuit [PDF] against the carrier, alleging that it failed to honor a guarantee not to raise the prices of select cellular plans.
The lawsuit, first spotted by Wired, claims that back in 2017, T-Mobile advertised several of its plans with a price lock, but then went on to increase prices starting in May 2024.
said in a press release in January 2017. T-Mobile ONE was priced at $40 per line for a family of four with AutoPay enabled, and T-Mobile made similar pricing promises for other plans, including the Simple Choice Plan, Magenta, Magenta Max, Magenta 55+, and Magenta Amplified options.
T-Mobile raised prices by $2 to $5 per line for the legacy plans, and while there was a price promise, fine print did give the company an out. T-Mobile released an FAQ that said if prices did increase, T-Mobile customers could cancel and get their final bill paid, a policy applicable for accounts activated between January 2017 and April 28, 2022.
The lawsuit claims that T-Mobile's FAQ wording is "contrary to the language" provided at the time that T-Mobile customers signed up for their legacy plans, and as such, T-Mobile has "breached its agreement" with customers and caused them monetary injury.
Tag: T-Mobile
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https://www.macrumors.com/2024/07/26/t-mobile-price-guarantee-lawsuit/Published at
2024-07-26 21:45:12Event JSON
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"content": "T-Mobile Sued for Breaking Lifetime Price Guarantees\n\nhttps://images.macrumors.com/article-new/2024/05/T-Mobile-Generic-Feature-Pink-1.jpg\n\nT-Mobile customers have filed a lawsuit [PDF] against the carrier, alleging that it failed to honor a guarantee not to raise the prices of select cellular plans.\r\n\r\n\r\nThe lawsuit, first spotted by Wired, claims that back in 2017, T-Mobile advertised several of its plans with a price lock, but then went on to increase prices starting in May 2024.\r\n\r\nsaid in a press release in January 2017. T-Mobile ONE was priced at $40 per line for a family of four with AutoPay enabled, and T-Mobile made similar pricing promises for other plans, including the Simple Choice Plan, Magenta, Magenta Max, Magenta 55+, and Magenta Amplified options.\r\n\r\nT-Mobile raised prices by $2 to $5 per line for the legacy plans, and while there was a price promise, fine print did give the company an out. T-Mobile released an FAQ that said if prices did increase, T-Mobile customers could cancel and get their final bill paid, a policy applicable for accounts activated between January 2017 and April 28, 2022.\r\n\r\nThe lawsuit claims that T-Mobile's FAQ wording is \"contrary to the language\" provided at the time that T-Mobile customers signed up for their legacy plans, and as such, T-Mobile has \"breached its agreement\" with customers and caused them monetary injury.\r\n\r\nTag: T-Mobile\nThis article, \"T-Mobile Sued for Breaking Lifetime Price Guarantees\" first appeared on MacRumors.com\nDiscuss this article in our forums\n\nhttps://www.macrumors.com/2024/07/26/t-mobile-price-guarantee-lawsuit/",
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