Mm mine was recognized so not sure if I can help. Also mine had been initialized in the past, I don’t know if that made a difference.
Here’s what I did:
- Downloaded Blockstream (npub1jg5…6n8n) Green wallet on my laptop
- Plugged the Jade in via USB C (I still have the original cord, not sure if that makes a difference)
- Green wallet app online recognized my device (displayed the same fingerprint as shown on the device)
- I selected the option to update the firmware without radio
- It took a few minutes to complete.
Oh, something else, I had forgotten the pin so before I entered the last try (you get three tries), I did a factory reset:
- Switch the device off
- Then switch on and immediately when you see the jade logo, you press the black select button next to the screen and it opens an option on the screen to do a factory reset.
In case you want to try that, if it doesn’t work the first time, just keep trying because you need to time the pressing of the select button right as that logo flashes on the screen .
Hope that helps. Overall I spent hours on it all yesterday 😂😂 Along with help from Laser (npub1x45…armt) btclnd (npub1xn7…a73f) SteveW928 (npub1j5e…2kek) and a couple others as well as Grok and duck.Ai 😅
SimplestBitcoinBook / Keysa - Simplest Bitcoin Edu
npub1dp…w0ef2
2025-03-18 17:24:07
in reply to nevent1q…qyes
Author Public Key
npub1dpna3xwwddnhhzg9ycpvlcz2ze0jdwm2rf3eqd2lf9leaewtq7tqhw0ef2Published at
2025-03-18 17:24:07Event JSON
{
"id": "2bf9e6eb8a703833225cff14529d1a02fd5f7dc83699882c617bcc97fc35f4e7",
"pubkey": "6867d899ce6b677b89052602cfe04a165f26bb6a1a6390355f497f9ee5cb0796",
"created_at": 1742318647,
"kind": 1,
"tags": [
[
"e",
"c9fb5b51ecf102c684e30311e81470cdc1415d6283d5ed31bb50cfec6b12e7ff",
"wss://nostr.land/",
"root"
],
[
"e",
"b2586de3ebdbdc6556faa53067f43ba823465b91d832c030aaee124548142fe5",
"",
"reply"
],
[
"p",
"922945779f93fd0b3759f1157e3d9fa20f3fd24c4b8f2bcf520cacf649af776d"
],
[
"p",
"6f8d8f0d62219d128a8121c3d455492e076415f8273b42bdf88159b2ee7e0d20"
],
[
"p",
"922945779f93fd0b3759f1157e3d9fa20f3fd24c4b8f2bcf520cacf649af776d"
],
[
"p",
"356875ffd729b06eeb4c1d7a70a1f750045d067774d21c0faffe4af2bf96a2e8"
],
[
"p",
"34fd28a49f15200674a31d0f1a1556d2fc2588ae3ea74831fd0efb0406df3b78"
],
[
"p",
"9532356a0aa52578e742574ab72290179b911e26e100ad043ab1d9e003d037ee"
]
],
"content": "Mm mine was recognized so not sure if I can help. Also mine had been initialized in the past, I don’t know if that made a difference. \nHere’s what I did:\n- Downloaded nostr:npub1jg552aulj07skd6e7y2hu0vl5g8nl5jvfw8jhn6jpjk0vjd0waksvl6n8n Green wallet on my laptop \n- Plugged the Jade in via USB C (I still have the original cord, not sure if that makes a difference)\n- Green wallet app online recognized my device (displayed the same fingerprint as shown on the device)\n- I selected the option to update the firmware without radio\n- It took a few minutes to complete.\n\nOh, something else, I had forgotten the pin so before I entered the last try (you get three tries), I did a factory reset:\n- Switch the device off \n- Then switch on and immediately when you see the jade logo, you press the black select button next to the screen and it opens an option on the screen to do a factory reset.\n\nIn case you want to try that, if it doesn’t work the first time, just keep trying because you need to time the pressing of the select button right as that logo flashes on the screen .\n\nHope that helps. Overall I spent hours on it all yesterday 😂😂 Along with help from nostr:npub1x458tl7h9xcxa66vr4a8pg0h2qz96pnhwnfpcra0le9090uk5t5qw7armt nostr:npub1xn7j3fylz5sqva9rr583592k6t7ztz9w86n5sv0apmasgpkl8duq76a73f nostr:npub1j5er26s255jh3e6z2a9twg5sz7dez83xuyq26pp6k8v7qq7sxlhql32kek and a couple others as well as Grok and duck.Ai 😅",
"sig": "4a65c0bbf55c5c2d879503e2cc7ae8d9880bc9c82ba825f5312c0b4c0b93c1bc075b62e12b0bf88eccb865439c6ff4942ffde597c79b0e7aa570407228f86257"
}