waffles@yttrx :t_blink: on Nostr: years ago [@gnomon]() and I worked together. The ops team was paid to be on call, and ...

years ago [@gnomon](https://mastodon.social/@gnomon) and I worked together. The ops team was paid to be on call, and paid per escalation after hours. This incentivized them to not fix problems at the root, because they’d quickly patch issues and collect the overtime. It was awful.