Duncan Cary Palmer on Nostr: I've never gone wrong by treating customers and inquirers with over the top courtesy ...
I've never gone wrong by treating customers and inquirers with over the top courtesy and phenomenally excellent service. As a result, even initially grumpy and suspicious customers and potential customers have become loyal, lifetime advocates and enthusiastic, word of mouth promoters of my enterprise and products.😃
On balance, I've found the outcome of this approach to be well worth putting up with the very rare, impossibly intractable customer.
Published at
2025-05-03 21:47:59Event JSON
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