Why Nostr? What is Njump?
2025-03-14 21:00:43

Steve Bellovin on Nostr: Goes online to service provider; information there doesn't seem to address my ...

Goes online to service provider; information there doesn't seem to address my situation.Calls service provider; ends up with voice response system that's even stupider than usual, and which gives information that flat-out contradicts what the web site is telling me. “Representative". “Your wait time will be approximately 31 years. Do you want us to call you?” <presses 1>. 20 minutes later, they call me. "Is this a good time to talk?” <presses 1>. <hears hold music> <far end HANGS UP>. Calls back; fights the voice system some more (and it's acting worse). "Your wait time will be approximately 20 years." <doesn't press 1; stays online> 30 seconds later, an apparently *knowledgable* human comes on and answers my questions. He gives an excuse but not a good reason for the voice system’s answer. I suggested that he pass up the line that they should really get their two systems to give the same answer, and to give the details that I really needed.
Feh.
Author Public Key
npub1rt8xs3e8gkexg2f5cctjckv57hcffuqaad6jz3wj2gj7vdag0fgqwnashz