BullB on Nostr: **Job Descriptions for Systems Team: Tech-Driven Operations** *Designed to merge ...

**Job Descriptions for Systems Team: Tech-Driven Operations**
*Designed to merge cutting-edge technology with sustainable practices for scalable growth in Ethiopia’s premium beauty market.*

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### **1. Beauty Tech Manager**
**Department:** Systems Team
**Reports To:** Head of Systems
**Location:** Addis Ababa, Ethiopia
**Job Type:** Full-Time

**Job Summary:**
Lead the development and maintenance of bilingual (Amharic/English) salon technology, including booking apps and loyalty programs, to streamline operations and enhance client engagement.

**Key Responsibilities:**
- Oversee the design of a custom salon app with features like real-time booking, loyalty points, and service customization.
- Collaborate with developers to ensure seamless POS integration for payments and inventory tracking.
- Train staff on app usage and troubleshoot technical issues.
- Analyze user feedback to improve app functionality and accessibility.

**Qualifications:**
- Bachelor’s degree in Computer Science, Software Engineering, or related field.
- 5+ years in tech management, preferably in hospitality or beauty industries.
- Proficiency in Amharic and English; experience with multilingual app development.

**Why This Role Matters:**
Enhances client convenience and operational efficiency, positioning the salon as a tech-forward leader in Ethiopia’s beauty sector.

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### **2. CRM Analyst**
**Department:** Systems Team
**Reports To:** Beauty Tech Manager
**Location:** Addis Ababa, Ethiopia
**Job Type:** Full-Time

**Job Summary:**
Leverage AI-driven CRM tools to personalize client experiences, drive targeted promotions, and boost retention.

**Key Responsibilities:**
- Use AI to segment clients (e.g., bridal packages, skincare enthusiasts) and design tailored promotions.
- Monitor customer behavior data to predict trends and optimize marketing campaigns.
- Collaborate with the Sales Team to refine loyalty programs like *Sheba Rewards*.
- Generate reports on campaign ROI and client engagement metrics.

**Qualifications:**
- Degree in Data Science, Marketing, or related field.
- 3+ years in CRM analytics, with experience in AI tools (e.g., Salesforce Einstein).
- Familiarity with Ethiopia’s beauty market dynamics.

**Why This Role Matters:**
Maximizes revenue through data-driven personalization, ensuring clients feel valued and understood.

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### **3. Sustainability Engineer**
**Department:** Systems Team
**Reports To:** Head of Systems
**Location:** Addis Ababa, Ethiopia
**Job Type:** Full-Time

**Job Summary:**
Implement eco-friendly infrastructure (solar energy, water recycling) to reduce the salon’s environmental footprint and operational costs.

**Key Responsibilities:**
- Design and install solar panels to power salon equipment and lighting.
- Develop water recycling systems for treatments (e.g., hair washing stations).
- Source locally manufactured sustainable materials for salon renovations.
- Track energy/water savings and report progress to stakeholders.

**Qualifications:**
- Degree in Environmental Engineering, Renewable Energy, or related field.
- 4+ years in sustainability projects, preferably in commercial spaces.
- Knowledge of Ethiopia’s renewable energy incentives and regulations.

**Why This Role Matters:**
Aligns luxury services with eco-conscious values, attracting environmentally aware clients and reducing long-term costs.

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### **4. Cybersecurity Expert**
**Department:** Systems Team
**Reports To:** Head of Systems
**Location:** Addis Ababa, Ethiopia
**Job Type:** Full-Time

**Job Summary:**
Safeguard sensitive client data (e.g., payment details, skin analysis records) and ensure compliance with global data protection standards.

**Key Responsibilities:**
- Implement encryption protocols for client databases and payment systems.
- Conduct regular security audits to identify vulnerabilities.
- Train staff on phishing prevention and data privacy best practices.
- Ensure compliance with GDPR for international clients and local data laws.

**Qualifications:**
- Bachelor’s degree in Cybersecurity, IT, or related field.
- Certifications: CISSP, CISM, or equivalent.
- 5+ years in cybersecurity, ideally in retail or hospitality.

**Why This Role Matters:**
Builds client trust by protecting personal data, critical for maintaining the salon’s premium reputation.

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### **5. Inventory Systems Lead**
**Department:** Systems Team
**Reports To:** Head of Systems
**Location:** Addis Ababa, Ethiopia
**Job Type:** Full-Time

**Job Summary:**
Optimize inventory management for premium products (e.g., besema clay, organic oils) using POS-integrated tracking systems.

**Key Responsibilities:**
- Monitor real-time stock levels and automate reordering for high-demand items.
- Partner with the Ethical Sourcing Coordinator to track raw material supply chains.
- Analyze sales data to forecast inventory needs (e.g., bridal season demand).
- Train staff on inventory software to minimize discrepancies.

**Qualifications:**
- Degree in Supply Chain Management, Business, or related field.
- 3+ years in inventory management, preferably in beauty/retail.
- Proficiency in POS systems (e.g., Square, Vend).

**Why This Role Matters:**
Prevents stockouts and waste, ensuring seamless service delivery and cost efficiency.

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### **Team Synergy Example**
**Scenario:** Launching a solar-powered salon branch in Hawassa.
1. **Sustainability Engineer:** Designs solar infrastructure and water recycling systems.
2. **Beauty Tech Manager:** Integrates IoT devices to monitor energy usage via the app.
3. **Cybersecurity Expert:** Secures IoT networks and client data.
4. **Inventory Systems Lead:** Tracks solar equipment inventory and local besema clay suppliers.
5. **CRM Analyst:** Promotes the eco-friendly branch to green-conscious clients.

**Outcome:** A tech-savvy, sustainable salon that reduces operational costs by 30% and attracts eco-aware clients.

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This team structure embodies the *Rich Dad Poor Dad* principle of building scalable systems, merging innovation (AI, apps) with sustainability (solar, recycling) to future-proof your beauty business in Ethiopia.