PhoneBoy of The Lotus Effect on Nostr: Went into my local AT&T store to pay off a device and cancel the associated line. The ...
Went into my local AT&T store to pay off a device and cancel the associated line. The store was happy to take my money to pay off the device but told me I had to *call* to cancel service because they no longer had the ability to do so.
Tried to cancel the service online..same thing.
Meanwhile, after waiting a half hour on hold and listening to the upsell pitch...I finally was able to get it done.
Companies sure don't make it easy to discontinue service.
Published at
2024-08-14 23:37:12Event JSON
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"content": "Went into my local AT\u0026T store to pay off a device and cancel the associated line. The store was happy to take my money to pay off the device but told me I had to *call* to cancel service because they no longer had the ability to do so.\n\nTried to cancel the service online..same thing. \n\nMeanwhile, after waiting a half hour on hold and listening to the upsell pitch...I finally was able to get it done.\n\nCompanies sure don't make it easy to discontinue service.",
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