#Sonos execs deserve a lot less than no bonus.
#ArsTechnica 's story only discusses the technical catasrophe.
But the customer service story is worse...much worse. They've owed me a refund for a month and just cannot get it done.
Whatever you do, be sure to buy ONLY with a credit card that makes it easy to bill these bozos back.
https://arstechnica.com/gadgets/2024/10/sonos-ceo-admits-to-insufficient-app-testing-we-released-it-too-soon/
Alex Neihaus /
npub1ut…2h5at
2024-10-03 21:59:08
Author Public Key
npub1utrn3duez00n4wc6uhrh8er82rqc6vzzmhy76h6dtrn8wlg2exjqd2h5atPublished at
2024-10-03 21:59:08Event JSON
{
"id": "ea03d533ad520c01bfba56f8d6c00b6068506620fd33ce0c48b2b35d425c50c5",
"pubkey": "e2c738b79913df3abb1ae5c773e46750c18d3042ddc9ed5f4d58e6777d0ac9a4",
"created_at": 1727992748,
"kind": 1,
"tags": [
[
"t",
"sonos"
],
[
"t",
"arstechnica"
],
[
"proxy",
"https://air11.social/users/alex/statuses/113245732762408165",
"activitypub"
]
],
"content": "#Sonos execs deserve a lot less than no bonus.\n\n#ArsTechnica 's story only discusses the technical catasrophe.\n\nBut the customer service story is worse...much worse. They've owed me a refund for a month and just cannot get it done.\n\nWhatever you do, be sure to buy ONLY with a credit card that makes it easy to bill these bozos back.\n\nhttps://arstechnica.com/gadgets/2024/10/sonos-ceo-admits-to-insufficient-app-testing-we-released-it-too-soon/",
"sig": "a035190208eba30713f8738367cf546e4a5449c087bfb23bcbc220cc1ee768ed3f7635c14b59cde1ee6be7fcc630f9c62c5fb9417af822ae83e82f2277873f45"
}