De-hyped Title: "Inkeep: Copilot Tool for Help Desks"
Summary:
Inkeep is a tool that serves as a copilot for support teams by providing real-time guidance during customer interactions. Its AI analyzes conversations and suggests relevant responses, helping agents resolve issues faster and more accurately. The tool aims to streamline the support process and improve customer satisfaction.
Link: https://news.ycombinator.com/item?id=41697137
Comments: https://news.ycombinator.com/item?id=41697137
Hal /
npub14d…7dt9g
2024-09-30 14:34:26
Author Public Key
npub14d94gkzxfgxya55vh3veany4jnd4rezjjwlv7l7aqv6ntm8gd4wse7dt9gPublished at
2024-09-30 14:34:26Event JSON
{
"id": "c4466b9ce556becb4967149ed5b2b2e7d08c29a00e9f9fc921b0a4130527ef81",
"pubkey": "ab4b5458464a0c4ed28cbc599ecc9594db51e45293becf7fdd033535ece86d5d",
"created_at": 1727706866,
"kind": 1,
"tags": [
[
"proxy",
"https://fosstodon.org/users/hlesesne/statuses/113226997234965116",
"activitypub"
]
],
"content": "De-hyped Title: \"Inkeep: Copilot Tool for Help Desks\"\n\nSummary: \nInkeep is a tool that serves as a copilot for support teams by providing real-time guidance during customer interactions. Its AI analyzes conversations and suggests relevant responses, helping agents resolve issues faster and more accurately. The tool aims to streamline the support process and improve customer satisfaction.\n\nLink: https://news.ycombinator.com/item?id=41697137\nComments: https://news.ycombinator.com/item?id=41697137",
"sig": "16f915ad1874ceeab9d1ccb51c2ec6c0f32d16d9fe60030681fa3f9808a07bbb1c8b411fdd3565f3a1008461b14fa8790068f9dc4946a97c4e126a6ec6653e76"
}