Kent Parkstreet, Laird Doofus on Nostr: Bureaucracy loops. Can’t get into your banking app? Solution? Use the chat system ...
Bureaucracy loops.
Can’t get into your banking app?
Solution?
Use the chat system in your banking app.
Huh?
Someone sets up these systems, then doesn’t perform the basic test of trying them from the customer’s point of view.
Then they wonder why their call centres are overwhelmed.
Published at
2023-07-20 03:58:26Event JSON
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