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2024-08-15 12:50:51

Farley on Nostr: **Frustration with Recall Service: A Systemic Issue Rooted in Inflationary ...

**Frustration with Recall Service: A Systemic Issue Rooted in Inflationary Pressures**

Recently, I brought my vehicle to a Ford dealership for routine service, unaware that it had been flagged for a safety recall. It was disappointing to learn afterward that the dealership didn’t address the recall issue while my vehicle was already in their service bay. This missed opportunity is especially concerning when the recall pertains to a crucial safety component like the rear axle bolt.

This experience highlights a troubling disconnect in the incentive structure between manufacturers and dealerships. In an inflationary fiat monetary system, where the focus often shifts towards maximizing short-term profits, dealerships lack the financial incentive to prioritize recall repairs, as they cannot charge the customer for these services. Instead, they may focus on more profitable work, delaying critical safety fixes like mine.

The broader issue here is the impact of an inflationary economy on business practices. As costs rise, businesses—including dealerships—may feel pressured to prioritize revenue-generating activities over essential, but non-profitable, services like recall repairs. This not only inconveniences customers but also undermines safety and trust.

Manufacturers and policymakers need to rethink the current incentive structure and consider the broader economic forces at play. Ensuring customer safety and maintaining trust should never be sacrificed for profitability, especially in a system that already strains the resources of both businesses and consumers.
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