fiatjaf on Nostr: Uber (Android, 2025): 1. you open the app, since you didn't rate your last trip there ...
Uber (Android, 2025):
1. you open the app, since you didn't rate your last trip there is a form with stars and you're forced to rate the driver before doing anything else, you try, there is no way around it;
2. since you don't remember the last trip at all you just do a 5-star rating;
3. now there is an input box that says "enter your pickup spot";
4. below the input box there is your home address, you're home so you click on that;
5. the app shows a route from some other place (presumably the last place where you got an Uber from to get home) to your home;
6. you get confused, you're already home and you want to go somewhere else, not the opposite, so you click to cancel;
7. I guess you'll have to click on the input box now, so you do;
8. it opens a map and a bunch of prefilled addresses, none of those are your home, so you have to type your address manually, with no hints, no autocomplete, nothing;
9. after filling your home address manually it suggests as a destination the last place you went when you got an Uber from home, at least that;
10. it says the driver will be there in 2 minutes before you click to confirm;
11. you ensure you're already locking the door basically when you finally click to confirm;
12. driver is expected to arrive in 10 minutes.
This is the UX that wins.
Published at
2025-04-15 21:03:48Event JSON
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"content": "Uber (Android, 2025):\n\n1. you open the app, since you didn't rate your last trip there is a form with stars and you're forced to rate the driver before doing anything else, you try, there is no way around it;\n2. since you don't remember the last trip at all you just do a 5-star rating;\n3. now there is an input box that says \"enter your pickup spot\";\n4. below the input box there is your home address, you're home so you click on that;\n5. the app shows a route from some other place (presumably the last place where you got an Uber from to get home) to your home;\n6. you get confused, you're already home and you want to go somewhere else, not the opposite, so you click to cancel;\n7. I guess you'll have to click on the input box now, so you do;\n8. it opens a map and a bunch of prefilled addresses, none of those are your home, so you have to type your address manually, with no hints, no autocomplete, nothing;\n9. after filling your home address manually it suggests as a destination the last place you went when you got an Uber from home, at least that;\n10. it says the driver will be there in 2 minutes before you click to confirm;\n11. you ensure you're already locking the door basically when you finally click to confirm;\n12. driver is expected to arrive in 10 minutes.\n\nThis is the UX that wins.",
"sig": "f19442c3817506785ca2d45a0233d18a407559df363c1a5c8e2a761697bbaae879b09c44b9796011cde482d1000644f8dd29c16ce9926c0d13f4b126cb0463ba"
}