Outback Solar finally fessed up regarding why the OpticsRE system used to remotely monitor our solar system has been down for nearly 3 weeks now...
"With regards the OpticsRE outages over the past two weekends: We were the victims of a DDoS attack that brought down our entire online presence. We have stopped the DDoS attack, but the devices that communicate with the OpticsRE platform are still unable to report to the service.
"We have a team of people working on this issue, we have identified the issue with the device communication and are working to resolve it. It is our top priority to bring your devices back online and communicating with the OpticsRE service.
"OpticsRE status update for May 15th: We had a phone call with Microsoft Support this afternoon, unfortunately, they were unable to resolve the issue. They escalated our issue to a Denial of Service Specialist. I don't have an ETA on resolution at this time.
"OpticsRE status update for May 16th: Our web team worked with a Denial of Service Specialist at Microsoft again today. They got closer to a resolution, but unfortunately didn't get there today."
___
Criminy.
Hippy Steve /
npub14a…0er6x
2025-05-18 02:51:37
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wss://relay.mostr.pubPublished at
2025-05-18 02:51:37Event JSON
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"content": "Outback Solar finally fessed up regarding why the OpticsRE system used to remotely monitor our solar system has been down for nearly 3 weeks now...\n\n\"With regards the OpticsRE outages over the past two weekends: We were the victims of a DDoS attack that brought down our entire online presence. We have stopped the DDoS attack, but the devices that communicate with the OpticsRE platform are still unable to report to the service.\n\n\"We have a team of people working on this issue, we have identified the issue with the device communication and are working to resolve it. It is our top priority to bring your devices back online and communicating with the OpticsRE service.\n\n\"OpticsRE status update for May 15th: We had a phone call with Microsoft Support this afternoon, unfortunately, they were unable to resolve the issue. They escalated our issue to a Denial of Service Specialist. I don't have an ETA on resolution at this time.\n\n\"OpticsRE status update for May 16th: Our web team worked with a Denial of Service Specialist at Microsoft again today. They got closer to a resolution, but unfortunately didn't get there today.\"\n___\n\nCriminy.",
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