Hi Biebs,
We've looked further into the case your brought up and found the reason for your issues. While I can't share specific details about the receiver (I'd like to respect his privacy), I can provide a general explanation.
The reason you couldn't send sats to the recipient at that specific hour is because their Alby Hub was turned off at that time. If they turn their Alby Hub back on, you should be able to send sats without any issues.
I hope this clarifies the situation.
As a note for everyone, we strongly recommend that podcasters or influencers who need to receive sats 24/7 use an Alby Hub that is online 24/7. While Alby Hub can be self-hosted on various devices, not all are suitable for a 24/7 online wallet.
Our subscription product, Alby Hub on Alby Cloud, offers a 24/7 online wallet, ensuring you can receive sats at any moment.
You can learn more here: https://guides.getalby.com/user-guide/v/alby-account-and-browser-extension/alby-hub/getting-started
Best,
JP
Alby
npub1ge…80nfm
2024-08-06 15:00:52
in reply to nevent1q…lcpf
Author Public Key
npub1getal6ykt05fsz5nqu4uld09nfj3y3qxmv8crys4aeut53unfvlqr80nfmPublished at
2024-08-06 15:00:52Event JSON
{
"id": "0cd0f5d2cb9115fb607e0631df7ba38972172345195014a2e175471bff2d0560",
"pubkey": "4657dfe8965be8980a93072bcfb5e59a65124406db0f819215ee78ba47934b3e",
"created_at": 1722956452,
"kind": 1,
"tags": [
[
"e",
"f6503a3ac433583f1b01744a8927d2cb774aa0640a53bbe271a34a015ef6ceea",
"wss://relay.primal.net",
"root"
],
[
"e",
"535efe079ff346d681cd1916b65c7130f02f1a3ce3f78236f7bb3e88b217b212",
"wss://relay.primal.net",
"reply"
],
[
"p",
"dbd36ca6577685ed9d2c54efe60d6988ff0279ed23bf06c9e7f8b3668fd6be48"
],
[
"p",
"4657dfe8965be8980a93072bcfb5e59a65124406db0f819215ee78ba47934b3e"
],
[
"p",
"604e96e099936a104883958b040b47672e0f048c98ac793f37ffe4c720279eb2"
]
],
"content": "Hi Biebs,\n\nWe've looked further into the case your brought up and found the reason for your issues. While I can't share specific details about the receiver (I'd like to respect his privacy), I can provide a general explanation.\n\nThe reason you couldn't send sats to the recipient at that specific hour is because their Alby Hub was turned off at that time. If they turn their Alby Hub back on, you should be able to send sats without any issues.\n\nI hope this clarifies the situation.\n\nAs a note for everyone, we strongly recommend that podcasters or influencers who need to receive sats 24/7 use an Alby Hub that is online 24/7. While Alby Hub can be self-hosted on various devices, not all are suitable for a 24/7 online wallet.\n\nOur subscription product, Alby Hub on Alby Cloud, offers a 24/7 online wallet, ensuring you can receive sats at any moment.\n\nYou can learn more here: https://guides.getalby.com/user-guide/v/alby-account-and-browser-extension/alby-hub/getting-started\n\nBest,\nJP",
"sig": "98c90c35b813a9461bb33776cff6cd07a396cff4a2cb84a6513c443580028677fca789137fcd274857d238cf000a41a196160eb4f038063d826522cb8ab3a995"
}