npub17lgy0rj5a2nwpnyc4hup6ufpfz7wz6dzcgd3crm6fm2yd34dcz0qlk9uux (npub17lg…9uux) no heros in this situation. Capita owned it but sold to ESS (retaining a license to sell until March 2023?). Capita says that was extended on a phone call (should know better, if not in writing it didn't happen). Meanwhile ESS told clients "welcome to your new 3 year contract, pray we don't adjust it further" until government interest got them to back down in some instances - original reasoning apparently being "we can do this because where else can they go?"
I wouldn't be saddened to hear that they were both running underlicensed Oracle software.