There's no global issues with that now. Although adding a card to a digital wallet depends mainly on user-based factors so there are some circumstances where it won't work
Have you contacted our support? There are tips we provide which may get it working. support@thebitcoincompany.com
We also have an explanation and some troubleshooting tips in this help article: https://intercom.help/thebitcoincompany/en/articles/6869660-can-i-add-my-prepaid-visa-card-to-a-digital-wallet-like-apple-pay-google-pay-or-samsung-pay