muesli on Nostr: Every time I contact Prusa's support it becomes harder and harder to justify buying ...
Every time I contact Prusa's support it becomes harder and harder to justify buying from another brand. It's simply outstanding.
They actually helped identify & fix my problem. Even if it meant sending me a free replacement part. For a machine that's two years out of warranty.
I know competitors seemingly offer better value for money, but that support experience is worth every cent.
Published at
2024-06-25 05:38:45Event JSON
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"content": "Every time I contact Prusa's support it becomes harder and harder to justify buying from another brand. It's simply outstanding.\n\nThey actually helped identify \u0026 fix my problem. Even if it meant sending me a free replacement part. For a machine that's two years out of warranty.\n\nI know competitors seemingly offer better value for money, but that support experience is worth every cent.",
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