2/2
Meanwhile, at the front desk, the public were met with an unthinking customer service interface that could do nothing but pass messages back & forth, invariably creating more errors & waste
The growth of AI-driven public services & performance related pay will put rocket boosters under this systemic idiocy, driven, as you say, by the debasement of valuable individuals to economic units
When, in reality, ‘human’ services deliver far more, far better, at far lower cost
Simon Johnson /
npub1u0…8jeq2
2025-03-16 11:58:10
in reply to nevent1q…94y3
Author Public Key
npub1u0ws28d25uwpssjmysvt7fccp86zf5fsvdz8j4527ktcy33t0nhs38jeq2Published at
2025-03-16 11:58:10Event JSON
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