I've started the process of migrating over to Proton for email and have just started scratching the surface on the number of services that don't allow users to update their email address without contacting customer service.
In many cases this is resulting in me just canceling the service or deleting the account, but in all cases it's creating a massive waste of time for customer service and myself.
Email addresses and phone numbers are not immutable identifiers for users.
Paul Knightly, PhD /
npub183…46g83
2023-12-17 21:23:23
Author Public Key
npub183gx4nhc5xm4cz4e5za5jc5dr2k9g5935khy0e43020jl88kv87sm46g83Published at
2023-12-17 21:23:23Event JSON
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"content": "I've started the process of migrating over to Proton for email and have just started scratching the surface on the number of services that don't allow users to update their email address without contacting customer service. \n\nIn many cases this is resulting in me just canceling the service or deleting the account, but in all cases it's creating a massive waste of time for customer service and myself. \n\nEmail addresses and phone numbers are not immutable identifiers for users.",
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