I've had a couple of tickets open with a SaaS provider for several months. No response from them.
Last week, I noticed they were having a developer day in London.
So, yesterday, I went along and (politely) accosted their DevRel team and demo'd the bugs in their product.
Hopefully, they're now being escalated.
Not entirely sure if that was fair / ethical of me. But it was the only way I could actually speak to a human about the issue.
We'll see if it makes a difference!
Terence Eden /
npub1x5…egect
2024-07-10 07:16:27
Author Public Key
npub1x595mggkh492xtl25nfk5j4xnd2yuscfgmp2n7s6csanxsn99vlq5egectPublished at
2024-07-10 07:16:27Event JSON
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