Yeah, I can see how it would be useful to integrate an LLM with something like Zendesk to help customer support people get answers about how to help customers, as one example.
Some people talk about replacing customer service people with AI directly, but that is not something I would do. But using it to augment junior support folks with the wisdom of senior tech support folks could be a huge win.
But lots of internal AI functions will be complicated to use with a hosted AI service like ChatGPT. Having a model you can run on your own hardware/network will be important for most companies.
BourbonicPlague / Bourbonic Plague
npub1zp…ckvjd
2023-04-18 02:19:13
in reply to nevent1q…aty9
Author Public Key
npub1zp9fuqdl487hmzvjqcmt7fdm9rcl5hhy5y3qr7k5vtahnjd4kt5sfckvjdPublished at
2023-04-18 02:19:13Event JSON
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