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2024-02-27 18:04:45

Christopher Mackay 🇨🇦 on Nostr: Bought a thing; assembled it. An electronic component that shouldn’t have been ...

Bought a thing; assembled it. An electronic component that shouldn’t have been dangling… was. Obvious solutions elude me. Missing part(s)? 🤷‍♂️

Nothing in the manual. Manufacturer’s website:

— no relevant info
— support chat won’t load*
— support email form won’t submit*
— phone says “US” (I’m in 🇨🇦). Call it anyway; nice lady asks if I bought from them directly. No, via 🇨🇦 retailer. “You have to call them.”

So many chances to do the right thing, all deftly avoided.

* in either Safari or Firefox
Author Public Key
npub1364upuwvx3fjgyv6gq4hchs59kx8y4rgzyyqgy7m2xrjxx9zxvkqwrzwxw