Spag on Nostr: Privacy Policy Hostiko follows a privacy policy, which is compliant with the GDPR ...

Privacy Policy

Hostiko follows a privacy policy, which is compliant with the GDPR (the EU General Data Protection Regulation) and the Law of Ukraine "On Personal Data Protection". By accepting the Privacy Policy you acknowledge that you are fully aware of your rights and are obliged to follow the effective principles defined in this document.
General provisions

The hosting provider Hostiko (hereinafter the Operator) collects and processes the personal data of the client (hereinafter the User) according to the effective Privacy Policy.
The primary responsibility of the Operator is respect for rights and freedoms of the citizens during personal data processing. This principle involves respect for inviolability of private life, personal or family secrets.
The Privacy Policy of the Operator (hereinafter the Policy) addresses all aspects of collecting and processing User's personal data and applies to all information provided by User on the hostiko.com.ua website (hereinafter the Website) and collected by the Operator.

Definitions

Personal data is any information that can help explicitly identify the User.
Personal data processing is any action or set of actions performed with personal data with or without computers. This definition encompasses collection, systematization, cataloging, recording, storage, archiving, updating or destruction, processing, transfer or providing access, depersonalisation and any other action that can be performed with personal data.
Automated personal data processing is processing of data provided by the User with the help of automated systems and computers.
Personal data information system is a system that comprises of the Users' personal data stored and processed in its databases as well as technical means and computers that process such data.
The Website is a set of graphic, information and text-based resources as well as software and databases accessible from the Internet on hostiko.com.ua.
The Operator is a legal entity or an individual, a government or municipal body that processes User's personal data, defines the purposes of personal data processing, manages the composition of personal data that should be processed, and defines the order of personal data processing procedures.
The User is any visitor of the hostiko.com.ua website.

Definitions related to personal data processing

Personal data transfer is an action or a set of actions aimed at personal data disclosure to third party or parties.
Personal data distribution is an action or set of actions aimed at personal data disclosure or providing access to personal data for undefined third parties who need to familiarize with the data, publishing personal data in media, information and telecommunication networks and other actions. Personal data distribution also implies granting access to data in every other way possible.
Personal data depersonalization is an action or a set of actions that prevents User identification without providing additional data.
Personal data blocking is freezing any data processing (except the situations when data refinement is necessary).
Personal data destruction is an action or a set of actions aimed at unanimous and irreversible data destruction beyond possibility of recovery from information and telecommunication networks and/or physical media.

Which data is collected by the Operator?

According to our Privacy Policy, the Operator can collect and process the following personal data:

First, middle and last name;
Email;
Actual residential address or registration address of the User.

Besides the listed above personal data, the Website also collects and processes depersonalized User data: cookie files, data provided by Google Analytics and similar data.

All the personal data listed above is referred to as Personal Data in the following part of the Privacy Policy.
What is the purpose of collecting and processing personal data by the Operator?

The main purpose of processing personal data is as follows:
email communicaion with the User.
processing of civil contracts concluded with the User (conclusion, performance and termination).
providing access to the services of the Website, resources and information according to the contract.
fulfilling the Operator's commitments to provide hosting and other services to the User.
The Operator also uses User's email for information support, announcements of new products and services, special offers or discounts related to the Website.
Depersonalized data collected with the help of data analytics services is used to improve usability of the Website and work of the Operator.

Is there a legal basis for personal data collection by the Operator?

The Operator has a right to process User's personal data only if the User submitted it themselves willingly using a contact form on the Website. If the User fills in the contact form and sends their data to the Operator, they consent to the processing of personal data they provided.

Depersonalized personal data provided by the User can be used by the Operator only when the User's browser has cookies and JavaScript enabled.
How does the Operator collect, process or perform other actions with personal data?

The Operator ensures safety and security of the personal data provided by the User in compliance with the effective laws of Ukraine and the GDPR regulations implemented in the EU. The Operator uses cutting-edge and robust organizational and technical measures that guarantee strong protection of the personal data stored in the Operator's databases.

The Operator is obliged to ensure safety and security of the personal data and implement all measures necessary to prevent unauthorized access to such data. Personal data transfer is forbidden except the situations when effective law compliance is required.

The User has a right to change or update their personal data if necessary. They can use the contact form on the Website.

The Operator processes the personal data provided by the User for an indefinite period of time. The User has a right to cancel further processing of their personal data. To do this the User should contact the Operator.
Final provisions

The User accepts this Privacy Policy by concluding a contract with the Operator.
In order to clarify the terms of the Privacy Policy the User can contact the Operator via email and list the main points they need to clarify.
This Privacy Policy is effective for an indefinite period of time, before the Operator replaces it with an updated version.
The Operator has a right to change the current Privacy Policy if respective changes in the laws take place.


Terms of service of the hosting provider Hostiko

By paying for the services of the hosting company Hostiko (hereinafter the Operator) the user (hereinafter the Client) accepts the terms defined in this document.

Areas of resposibility of the Client and the Operator
The Operator holds full responsibility for solving any problems related to their hosts and internet connection.
The Client is responsible for solving any problems with their operating system and software installed on their virtual server. The only exception is when the Client orders administration and infrastructure maintenance service.
Rights and duties of the Client
The Client gets access to the server of the Operator according to the terms of their contract. The Client holds full responsibility for their actions on the server.
The Client can install any software and operating system if it is legal and does not violate intellectual, copyright and related rights as well as effective laws of Ukraine and the EU.
The Client is obliged to moderate the content, monitor software usage and information resources they upload to the Operator's server so that it is compliant with the effective laws of Ukraine and the EU.
The Client can use the hosting services for any activity unless it is prohibited by the effective laws of Ukraine and the EU.
The Client is obliged to obey the regulations of the effective laws of Ukraine and the EU when they are working with the company's servers.
The correspondence of the Client and the Operator must be kept secret. The distribution of the correspondence, tickets or other private information is prohibited.
The Client must maintain the Operator's business reputation. The Client is not allowed to conduct any activity that may damage the reputation of the Operator or promote information, cyber and/or other kinds of attacks on the Operator.
The Client must keep data that may lead to attacks on the Operator or reputational damage confidential. The Client is not allowed to share information about the hosting provider infrastructure, network, weaknesses and vulnerabilities, access credentials and/or any other information with third parties.
Rights and duties of the Operator
The services of the Operator are provided "as is". The Operator has a right to change the delivery of services or pricing policy. The changes take effect within 24 hours of publication on the Operator's Website.
The Operator can not be held liable for the content that the Client hosts on the Operator's servers.
The Operator does not guarantee the SLA (assured availability) except in the event that the Client ordered administration and infrastructure maintenance service.
The Operator can not be held liable for cyber attacks, data leak and other events that caused damage to the data or reputation of the Client if such events occurred due to the Client's fault. The only exception is when the Client orders administration and infrastructure maintenance service.
The Operator may not guarantee stable bandwidth for a virtual or dedicated server with Fair Use Policy support. The only exception is when the Client orders guaranteed bandwidth as additional service.
The Operator does not inspect the content hosted by the Client, except in the event of a complaint of the third party concerning Client's content.
The Operator has a right to stop Client's servers for maintenance or recovery from cyber attacks, natural disasters or other events.
Prohibitions
Hosting of materials containing pornography, advertisements or links to resources containing pornography or pornographic images and/or similar materials is prohibited.
Hosting and usage of software or content prohibited by the effective laws of Ukraine and the EU, software or content that violates copyright and related rights is prohibited.
Hosting and usage of software designed for phishing, grabbing, botnets and other illegal software that violates the principles of legal work on the Internet is prohibited.
Mass correspondence is prohibited if it has the characteristics of spam, i.e. the Users did not subscribe for it and it does not contain any indication of the person who sends or subscribes to the correspondence.
Illegal activities such as network scanning in order to gain unauthorized access to certain resources, DDoS attacks and similar activities are prohibited.
Termination of service by the Operator
The Operator has a right to stop providing services to the Client immediately and without notice if the following violations are found:
Mass correspondence sent to users who did not express their consent to receive such correspondence.
Defamation, personal data disclosure, violation of intellectual, copyright and related rights.
Violation of privacy rights, publishing false information or defamation.
Content or software that insults users, incites ethnic or racial hatred, promotes terrorism, violence and murder.
Attempts to interfere with the functioning of the servers, network and other resources of the Operator.
False personal data provided to the Operator by the Client or refusal to update personal data.
Derogatory or obscene language in communication with the Operator's employees or spreading defamation that injures the Operator's reputation.
Refund
The Operator returns funds to the Client following the procedure described below:
When the Client requests a return of the unused funds from their personal accounts on the Website, the Operator charges $5 (150 hryvnias) as accounting fee from the funds returned. The payment system charges commission as well.
If the Client can't use the services they ordered due to the Operator's fault (the network is not functioning, a host machine or server hardware is out of order) and asks for a refund, the Operator returns funds within 30 banking days without a commission fee by prior agreement with the Operator.
Refund is not possible if the Client has violated the current Terms of Service.
Refund is not performed for additional services.
If the Operator suffered losses (disconnection of servers, networks, blacklisting of the Operator's IP addresses) due to the Client's fault, the Operator retains part of the Client's funds that is equal to the amount of loss.
If the Client caused substantial damage to the reputation of the Operator, hosting services or the infrastructure, the Operator has a right to retain the funds of the Client.

Final provisions

The Operator is obliged to maintain a decent service level and working order of host machines, network and the infrastructure as a whole. If the Client finds faults or vulnerabilities in the company's infrastructure, they are bound to notify the Operator about that. The Operator is obliged to solve the problem reported by the Client.