Update on the Hotpoint saga:
I found an email address in Hotpoint's returns policy which their support agents refuted the existence of, so emailed them a transcript of the saga so far. This was a Whirlpool address, which is Hotpoint's parent company.
Now I've received a reply from a European Appliances address, presumably another subsidiary, telling me to refuse the delivery when it arrives, to avoid their £50 collection fee, and then they'll refund me!
Lesson learned. Just tell the parents!
Ric /
npub1fs…e2pm8
2024-04-05 10:49:10
Author Public Key
npub1fslhms5z34gggku823l9x700eajz2ye4nneku08tn5588cx6e2vsue2pm8Published at
2024-04-05 10:49:10Event JSON
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"content": "Update on the Hotpoint saga:\n\nI found an email address in Hotpoint's returns policy which their support agents refuted the existence of, so emailed them a transcript of the saga so far. This was a Whirlpool address, which is Hotpoint's parent company.\n\nNow I've received a reply from a European Appliances address, presumably another subsidiary, telling me to refuse the delivery when it arrives, to avoid their £50 collection fee, and then they'll refund me!\n\nLesson learned. Just tell the parents!",
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}