UHG.
I just realized that I need to be sure to say "Thank you" and "You've been very helpful" on calls with service workers because the damn company certainly uses speech recognition to get bogus metrics on "customer satisfaction" and not being "satisfied" enough could be used as an excuse to get them fired.
So now *I* have to do emotional labor as part of their shitty job.
Al Sweigart /
npub138…s88z7
2024-04-23 18:46:32
Author Public Key
npub138afdyyaxs7ta0ugnuf3jt3swxtz83gsywf5grg465w5ktqg7z2qds88z7Published at
2024-04-23 18:46:32Event JSON
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"content": "UHG.\n\nI just realized that I need to be sure to say \"Thank you\" and \"You've been very helpful\" on calls with service workers because the damn company certainly uses speech recognition to get bogus metrics on \"customer satisfaction\" and not being \"satisfied\" enough could be used as an excuse to get them fired.\n\nSo now *I* have to do emotional labor as part of their shitty job.",
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