New proposed FTC rule:
If your "elevated number of support requests" is more than N days per year, the company is legally required to instead say "We have chosen to consistently underfund our CS team so they are unable to keep up with entirely predictable levels of demand."
mkb /
npub1xl…n7dk5
2023-12-28 20:54:06
Author Public Key
npub1xl08g6udhq03vepetcj2r54838whqhutnl440vgq7dndpr2v9n7qyn7dk5Published at
2023-12-28 20:54:06Event JSON
{
"id": "deeb0ce3055a29f0c2bd12ab584945941e6347eda7cb46470776cc609378da1b",
"pubkey": "37de746b8db81f1664395e24a1d2a789dd705f8b9feb57b100f366d08d4c2cfc",
"created_at": 1703796846,
"kind": 1,
"tags": [
[
"proxy",
"https://mastodon.social/users/mkb/statuses/111660030142854281",
"activitypub"
]
],
"content": "New proposed FTC rule:\n\nIf your \"elevated number of support requests\" is more than N days per year, the company is legally required to instead say \"We have chosen to consistently underfund our CS team so they are unable to keep up with entirely predictable levels of demand.\"",
"sig": "b10de7eb8075851b0f90600acb281a9be26c1e3d79bb7f86c15998ced33d57623379a8520c422779048020198b8bd5026e5e8a9e81606dca7632d2afbe5b0112"
}