LLMs are amazing technology but i think they should not be used for directly delivering services to end-customers, for example in customer service. Many "accidents" already happened.
They are simply too unreliable and hallucinatorily for that. The way ahead in my opinion lies in combination with humans and other tools/technologies/algorithms.
But please don't connect your GPT4 chatbot with RAG directly to your customers 😆
#AI #LLM #chatbots
Erik Jonker /
npub1mh…kdz3s
2024-06-26 14:59:11
Author Public Key
npub1mhrvs8qrmgsk25r9fae3yxv9mresvd42exys8hspnym5dw4hhkesakdz3sPublished at
2024-06-26 14:59:11Event JSON
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