No app, no entry: How the digital world is failing the non tech-savvy
The elderly, the poor and the unbanked are among the marginalised groups being excluded from our cashless society
Technology doesn’t have to be dehumanising, but if it’s to avoid that outcome it has to be human-focused, not just consumer-focused, and in particular not just digital-consumer-focused.
https://www.theguardian.com/technology/2023/aug/20/no-app-no-entry-how-the-digital-world-is-failing-the-non-tech-savvy