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Partnerships and Collaborations
*Strategic alliances to enhance delivery efficiency and workforce excellence*
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### 1. Delivery Partnerships: Beymart & Deliver Addis
Objective: Ensure fast, reliable, and affordable meal delivery across urban and emerging markets.
#### A. Partnership Structure
- Revenue Share Model: 15% of delivery-generated revenue paid to partners (e.g., 30 ETB per 199 ETB combo order).
- Exclusivity: Non-exclusive agreements to maintain competition and service quality.
- Coverage:
- Beymart: Focus on Addis Ababa (95% coverage) and Bahir Dar (launching Q2 2024).
- Deliver Addis: Priority in Hawassa and Adama (industrial hubs).
#### B. Key Benefits
- Speed: 30-minute delivery guarantee in Addis Ababa (vs. 45+ minutes for competitors).
- Cost Efficiency: Shared fleet reduces Boazâs logistics CAPEX by 40%.
- Customer Reach: Tap into Beymartâs 200,000+ app users and Deliver Addisâs motorcycle fleet (500+ riders).
#### C. Performance Metrics
| Metric | Target | Current Performance (2023) |
|---------------------------|---------------------|--------------------------------|
| Order Accuracy | 98% | 96% |
| Avg. Delivery Time | <30 minutes | 28 minutes |
| Delivery Sales Contribution| 30% of revenue | 25% |
Incentives:
- Volume Bonuses: Partners earn 2% bonus for >1,000 deliveries/month.
- Quality Rewards: 1% rebate for <2% complaint rate.
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### 2. Training Collaboration: Ethiopian TVETs
Objective: Build a skilled, certified workforce aligned with Boazâs operational standards.
#### A. Partnership Framework
- Institutions: Addis Ababa Technical School, Bahir Dar Poly-Tech, Hawassa TVET College.
- Curriculum: Co-developed 4-week certification program:
| Week | Focus | Skills |
|----------|-------------------------|------------------------------------------------|
| 1 | Food Safety & Hygiene | EFDA standards, cross-contamination prevention.|
| 2 | Customer Service | Amharic/English communication, loyalty program.|
| 3 | Tech Operations | IoT kitchen systems, mobile app integration. |
| 4 | Practical Assessment | Prepare a 199 ETB combo in <7 minutes. |
#### B. Strategic Impact
- Cost Savings: TVET subsidies reduce training costs by 25% (vs. private academies).
- Employment Pipeline: 70% of Boazâs staff hired from partner TVETs.
- Quality Assurance: Certified staff maintain 4.8/5 customer satisfaction ratings.
#### C. Government Alignment
- GTP II Compliance: Supports Ethiopiaâs goal to train 20M skilled workers by 2025.
- Incentives: Tax rebates (5%) for partnering with public vocational institutions.
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### 3. Synergies & Scalability
- Cross-Promotions: App discounts for Beymart/Deliver Addis users (e.g., âFree delivery on first orderâ).
- Franchise Expansion: Replicate TVET partnerships in Dire Dawa and Mekelle for tier-2 scaling.
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### 4. Risk Mitigation
| Risk | Mitigation Strategy |
|---------------------------|------------------------------------------------------|
| Delivery Delays | Partner with 3rd logistics provider (e.g., RIDE) as backup. |
| Staff Attrition | TVETs provide replacement trainees within 2 weeks. |
| Revenue Share Costs | Negotiate tiered rates (e.g., 12% after 1,000 orders/month). |
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### 5. Future Collaborations
- Health Inspections: Partner with Ethiopian Public Health Institute (EPHI) for hygiene audits.
- Renewable Energy: Collaborate with SolarAfrica for IoT kitchen solar panels.
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Conclusion
Boaz Trading PLCâs partnerships with Beymart, Deliver Addis, and Ethiopian TVETs are pivotal to its operational scalability and service excellence. By sharing revenue with delivery leaders and investing in TVET-trained staff, the franchise achieves 30-minute delivery times, 96% order accuracy, and a loyal customer baseâcornerstones of its 20% ROI target. These collaborations also align with national development goals, enhancing Boazâs brand equity as a socially responsible industry leader.
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*Aligned with Ethiopiaâs Logistics Transformation Strategy and UN SDG 4 (Quality Education).*
*Prepared for Investor Review | Q4 2023*