BullB on Nostr: **Team Structure for Boaz Trading PLC Chicken Franchise (Addis Ababa, Ethiopia)** ...

**Team Structure for Boaz Trading PLC Chicken Franchise (Addis Ababa, Ethiopia)**
*Aligned with business objectives, Ethiopian context, and inspired by *Rich Dad Poor Dad* principles.*

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### **1. Operations & Production Team**
*Ensures efficient food production, supply chain, and quality control.*
- **Head Chef**: Develops culturally tailored menus (e.g., berbere-spiced chicken, injera wraps).
- **Supply Chain Manager**: Manages partnerships with Amhara Poultry Farm and Green Ethiopia.
- **Quality Assurance Specialist**: Enforces HACCP and halal compliance across franchises.
- **Logistics Coordinator**: Oversees centralized distribution to Addis Ababa locations.

**Ethiopian Context**: Prioritizes 80% local sourcing to reduce import costs and align with purchasing power.

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### **2. Legal & Compliance Team**
*Handles franchising agreements, IP, and regulatory adherence.*
- **Corporate Attorney**: Drafts franchise contracts and ensures compliance with Ethiopian Commercial Code.
- **Compliance Officer**: Secures EFDA and Ethiopian Islamic Council certifications.
- **Intellectual Property Lawyer**: Trademarks brand name, logo, and proprietary recipes (e.g., vegan tibs).

**Local Focus**: Navigates Ethiopia’s 12% inflation and currency volatility risks in contracts.

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### **3. Technology & Systems Team**
*Manages digital infrastructure and innovation.*
- **IT Manager**: Implements cloud-based POS and inventory systems.
- **Mobile App Developer**: Maintains the TeleBirr/HelloCash-integrated loyalty app.
- **Cybersecurity Expert**: Protects customer data and payment systems.
- **IoT Specialist**: Optimizes smart kitchen devices to reduce energy use by 15%.

**Key Tool**: Mobile app for orders, discounts, and feedback tailored to Addis Ababa’s tech-savvy youth.

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### **4. Sales & Franchise Development Team**
*Drives revenue via customer sales and franchise expansion.*
- **Franchise Sales Manager**: Recruits entrepreneurs in high-traffic areas (e.g., Bole, Megenagna).
- **Business Development Rep**: Targets tier-2 cities like Bahir Dar for growth.
- **Digital Sales Lead**: Manages partnerships with Deliver Addis and Beymart for delivery revenue.

**Strategy**: Combo meals priced 10% below competitors (199 ETB vs. KFC’s 220 ETB).

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### **5. Finance & Accounting Team**
*Manages budgets, ROI tracking, and risk mitigation.*
- **CFO**: Oversees 33.6M ETB investment and 20% ROI target.
- **Financial Analyst**: Forecasts cash flow (560,000 ETB/month post-breakeven).
- **Tax Advisor**: Navigates Ethiopia’s tax laws and currency hedging (30% capital in USD).

**Priority**: Quarterly price adjustments to counter 12% inflation.

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### **6. Marketing & Branding Team**
*Builds brand visibility and customer loyalty.*
- **Marketing Manager**: Executes Telegram/Facebook campaigns targeting urban families.
- **Sponsorship Coordinator**: Leads the 8.4M ETB “Golf Around the World” campaign with Ethiopian athletes.
- **Social Media Strategist**: Engages digital natives via app-exclusive offers.

**Cultural Edge**: Highlights Ethiopian coffee (99 ETB) and vegan tibs to attract diverse segments.

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### **7. Human Resources & Training Team**
*Recruits and trains staff for scalable operations.*
- **HR Manager**: Hires 11 staff/location (4,500–5,000 ETB/month salaries).
- **Training Coordinator**: Runs 4-week programs on hygiene, customer service, and crisis management.
- **Employee Relations Lead**: Ensures retention in Addis Ababa’s competitive labor market.

**Local Partnership**: Collaborates with Ethiopian TVETs for certified training.

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### **8. Sustainability & Community Team**
*Drives eco-initiatives and social impact.*
- **Sustainability Officer**: Implements biodegradable packaging and energy-efficient kitchens.
- **Community Outreach Manager**: Allocates 2% of profits to school meal programs.

**Ethical Alignment**: Meets growing demand for eco-conscious brands in Ethiopia.

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### **9. Customer Experience Team**
*Enhances loyalty and satisfaction.*
- **Customer Success Manager**: Manages the app-based loyalty program (5% cashback).
- **Feedback Analyst**: Uses in-app surveys to refine menus (e.g., shiro-stuffed sandwiches).

**Metric**: Targets 500+ daily customers at pilot location (Bole District).

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### **Cross-Functional Collaboration**
- **Monthly Strategy Meetings**: All teams align on scalability, inflation adjustments, and franchisee support.
- **Tech-Operations Integration**: IoT kitchen data shared with Supply Chain for demand forecasting.

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**Conclusion**
This structure balances global franchising best practices with Ethiopia’s unique economic and cultural landscape. By integrating local partnerships, hyper-targeted pricing, and robust risk mitigation, Boaz Trading PLC is positioned to dominate Addis Ababa’s fast-food market while delivering 20% ROI.

*Prepared for implementation, Q4 2023.*