The toxic surveillance business model
– and the big tech monopolies that built their empires on top of this model:
The roots of this business model can be traced to the 1990s, as scholar Matthew Crain’s work illuminates.
In a rush of enthusiasm to commercialize networked computation,
the Clinton administration laid down the rules of the road for the profit-driven internet in 1996.
In doing so, they committed two original sins
–sins that we’re still paying for today.
🔸First, even though they were warned by advocates and agencies within their own government about the privacy and civil liberties concerns that rampant data collection across insecure networks would produce,
they put NO restrictions on commercial surveillance.
None.
Private companies were unleashed to collect and create as much intimate information about us and our lives as they wanted
–far more than was permissible for governments.
(Governments, of course, found ways to access this goldmine of corporate surveillance, as the Snowden documents exposed.)
And in the US, we still lack a federal privacy law in 2024.
🔸Second, they explicitly endorsed advertising as the business model of the commercial internet–fulfilling the wishes of advertisers who already dominated print and TV media.
This combination was–and is–poison.
Because, of course, the imperative of advertising is
“know your customer,”
in service of identifying the people most likely to be convinced to buy or do the things you want them to.
And to know your customer you need to collect data on them.
This incentivized mass surveillance, which now feeds governments and private industry well beyond advertising,
with strong encryption serving as one of our few meaningful checks on this dynamic.
On this toxic foundation, over the course of the 2000s, the Big Tech platforms established themselves
through search, social media, marketplaces, ad exchanges, and much more.
They invested in research and development to enable faster and bigger data collection, processing, and to build and maximize computational infrastructures and techniques that could facilitate such collection and ‘use’ of data.
Economies of scale, network effects, and the self-reinforcing dynamics of communications infrastructures enabled the firms early to this toxic model to establish monopoly dominance.
This was aided by the US government’s use of soft power, trade agreements, and imperial dominance to ensure that the EU and other jurisdictions adopted the US paradigm.
This history helps explain why the majority of the world’s big tech corporations are based in the US, with the rest emerging from China.
The US got a head start, via military infrastructure and neoliberal policies and investment,
while China built a self-contained market, capable of supporting its own platforms with its own norms for content that further limited external competition.
https://www.helmut-schmidt.de/en/news-1/detail/the-prizewinners-speech