I worked in a CSR role, handling customer complaints about various products. It was a terrible job that paid exceptionally well and allowed me to utilize my people skills.
I have a few personal quirks. Some of them are useful, some of them are less than useful. One of the more useful quirks is my confidence in self.
I'm not afraid of you, I'm very difficult to intimidate.
One day, a police officer was on my phone. He had a problem with his purchase and he felt compelled to abuse someone about it.
I explained that the policy was against him and he wouldn't be able to move forward. He complained and threatened to file a lawsuit. I politely explained that his original threat of a lawsuit is what prompted my call and that I wanted to make sure he understood the situation.
He did not. He persisted in threatening to sue me personally, sue the company I worked for, just really make his point. So he could properly sue me, he explained that he needed and was legally authorized to know my full name and physical address. (Remember how I said he was a police man?)
I chuckled slightly at his overreach and calmly explained that would literally never happen. To be fair, I shouldn't have chuckled. It was slight, it wasn't cruel... but it was wrong.
He then threatened my safety and my life. He used language that made it clear he was unwilling to reaction rationally and I froze his accounts with the legal warnings and forwarded him to the security team.
A few months later, I was informed they had pursued charges against him. My audio recordings were being used to protect others from people like him.
Whenever I see threats like the one Donald Trump made against the #DOJ -- I think about those months.
This is a very dangerous and unserious person. He should not be allowed to walk free with public access to resources if this is how he spends his time.
