“Many of us have had to abandon handling important tasks online because they can’t get resolved. This could be due to software algorithms not being programmed to handle our contextual needs. Or, it could be that these companies are not aware that we have needs outside of what their designers projected onto the personas they use in place of doing enough qualitative research with real people”
https://www.fastcompany.com/90976171/over-automation-is-breaking-the-web
Frank Pasquale /
npub19f…zglys
2024-03-04 14:22:01
Author Public Key
npub19ftlgt0nkkecezua58g5l6v7a8zne7g48krwmgya98llegf3gytqwzglysPublished at
2024-03-04 14:22:01Event JSON
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