https://bc.ctvnews.ca/air-canada-s-chatbot-gave-a-b-c-man-the-wrong-information-now-the-airline-has-to-pay-for-the-mistake-1.6769454
So, A, kind of an interesting precedent that a chatbot can incur liability for a company - but consider what this suggests for the use of LLMs that are well-known at this point to 'hallucinate' inaccurate information.
Fi, infosec-aspected /
npub1yh…tn7dy
2024-02-15 02:17:14
Author Public Key
npub1yh7qh8c7npgjestgtv23zvych4w824vdntjzc0axvdf0ns2pgp0q3tn7dyPublished at
2024-02-15 02:17:14Event JSON
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"kind": 1,
"tags": [
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"content": "https://bc.ctvnews.ca/air-canada-s-chatbot-gave-a-b-c-man-the-wrong-information-now-the-airline-has-to-pay-for-the-mistake-1.6769454\n\nSo, A, kind of an interesting precedent that a chatbot can incur liability for a company - but consider what this suggests for the use of LLMs that are well-known at this point to 'hallucinate' inaccurate information.",
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}