Strong argument by Waleed Aly that Australian banks should be required to refund scam victims - thus giving banks huge incentive to do better at thwarting scams from the start. It's becoming too difficult for the average person to guard against.
Here's a good bit:
"Is a customer who receives a text message from their bank, which appears in the very same thread of texts their bank has sent them over years, entitled to believe it is genuine? Because they’re the kind of texts scammers are now sending, sometimes while they are reciting your history of transactions in minute detail to you over the phone. Do banks want customers to treat all correspondence with them as suspicious? Would they like us to go back to conducting our business with them in all the physical branches they are happily closing?
We’re now in a world where even the savviest, best educated human beings cannot protect themselves."
---
How to tell it’s a scam? You can’t. Banks should do more to provide protection
(maybe paywalled) #Banks #Banking #Scam #Scams https://www.smh.com.au/national/banks-no-longer-protect-us-from-scammers-it-s-time-they-paid-the-price-20240627-p5jp5y.html
Tim Richards /
npub12c…hhqkq
2024-07-25 23:44:35
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npub12cjl8p20kghhaky42qse4rqq54efygqjfu903yw9f0tk42zc699q4hhqkqPublished at
2024-07-25 23:44:35Event JSON
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"content": "Strong argument by Waleed Aly that Australian banks should be required to refund scam victims - thus giving banks huge incentive to do better at thwarting scams from the start. It's becoming too difficult for the average person to guard against.\n\nHere's a good bit: \n\n\"Is a customer who receives a text message from their bank, which appears in the very same thread of texts their bank has sent them over years, entitled to believe it is genuine? Because they’re the kind of texts scammers are now sending, sometimes while they are reciting your history of transactions in minute detail to you over the phone. Do banks want customers to treat all correspondence with them as suspicious? Would they like us to go back to conducting our business with them in all the physical branches they are happily closing?\n\nWe’re now in a world where even the savviest, best educated human beings cannot protect themselves.\"\n---\nHow to tell it’s a scam? You can’t. Banks should do more to provide protection\n\n(maybe paywalled) #Banks #Banking #Scam #Scams https://www.smh.com.au/national/banks-no-longer-protect-us-from-scammers-it-s-time-they-paid-the-price-20240627-p5jp5y.html",
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