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"content": "【 #女子乘高铁少一节车厢一等座变站票 】 #12306回应高铁故障致一等座变无座 近日，消费者王女士反映，9月21日她搭乘的从杭州开往北京的G32次“复兴号”列车发生故障，更换的和谐号列车仅有16节车厢，导致原列车第17节车厢乘客从“一等座”变成了“无座”。列车驶至南京南站再次乘车，更换的“复兴号”依然只有16节车厢，“被迫站了一路”。事后工作人员退还了差价，但王女士表示并不满意，要求12306致歉并对全程车票进行退票。\n9月23日，12306上海铁路客户服务中心工作人员回应称，造成上述结果是因为列车出现了设备故障，由于条件不足，只能调换16节车厢的列车应急。“此事正由相关工作人员处理中，我们正陆续向相关乘客致歉”。工作人员未正面回应退票补偿问题。 :sys_video: 南华视频的微博视频 https://video.weibo.com/show?fid=1034:5082440352333828 更多详情请查看原文\u003e\u003e :sys_link: 网页链接 https://3g.k.sohu.com/t/n824050844?serialId=36d5d7b138ed2bf03395bf9c46fa39c1\u0026showType=news \n\n:icon_weibo: https://weibo.com/5890672121/OyBoAdKyG\n\n#搜狐新闻\n\nhttps://media.pullopen.xyz/media_attachments/files/113/196/781/364/186/005/original/ff1ffe58f19ae932.jpeg",
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南华视频的微博视频 https://video.weibo.com/show?fid=1034:5082440352333828 更多详情请查看原文>> 
网页链接 https://3g.k.sohu.com/t/n824050844?serialId=36d5d7b138ed2bf03395bf9c46fa39c1&showType=news 
https://weibo.com/5890672121/OyBoAdKyG